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Delivery



General Delivery Info
Orders outside of Birmingham
International Orders
Valentines & Mothers Day
Delivery Cut-off Times
Delivery Charges
Bank Holidays - no delivery


General Delivery Info

Please ensure the correct address details including postcode are provided for the intended recipient and contact details in the event of any delivery problems. Petals of Madinah cannot be held responsible for orders being delayed by incomplete or incorrect information.

Should the recipient not be home we will attempt to deliver to a neighbour or post a card through the letterbox informing them that a delivery has been attempted. Please ensure the correct address is provided for the recipient.

If an attempted delivery fails (such as the wrong address specified on the order or there is no one to leavr it with), we reserve the right to charge additional costs to re-deliver, makeup charge if fresh flowers, or to deduct the product wastage.

There may be delays in delivery where a third party is involved, such as delivery to hospitals, hotels, schools, offices, and business addresses. In case of delivery to such locations, the signature of any person authorised to accept delivery on behalf of the organisation shall be accepted as proof of delivery. usually they will be delivered to a main reception or mailing room prior to internal distribution.

Delivery to Hospitals  Please be aware that now some hospitals do not accept fresh flowers into the wards, please check with the hospital you are sending flowers to before ordering. We cannot be held responsible if fresh flowers are refused by the hospital. Why not send fruit basket or chocolate Bouquets!

Our liability for non-delivery of the products shall be limited to replacing the product within reasonable time.



 



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Orders outside of Birmingham

If your order is outside of our delivery areas of Birmingham your order will be sent by relay (Diect2Florist). For relay orders please phone for prices. This is due to us having to adhere to the national relay price guide.



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International Orders

We will be happy to accept your international orders if you call our shop directly on 0121 328 2626.

We are unable to accept international orders over the internet.



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Valentines & Mothers Day

Due to the high demand on these special occasions, we cannot specify a time for Delivery.

All deliveries will be done between 8am and 6pm.



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Delivery Cut-off Times

SAME DAY DELIVERY - ORDER BEFORE 2PM

NEXT DAY DELIVERY  - ORDER BEFORE 5PM



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Delivery Charges
our standard delivery charge in Birmingham.
Mon-Sat               2.95
Sunday                7.95


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Bank Holidays - no delivery
No deliveries will be done over bank holidays - sunday or monday
any orders booked online or via the phone will be done the following working normal working day.
 


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I received a birthday flower basket delivery this morning - absolutely gorgeous! They were from my brother in the
USA - a real surprise!

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25-September-2017 - 15:13